Reference

Open your 0oki Privacy Policy

Our Privacy Policy sets out how we handle the details you share when you create an account, use cookies, verify withdrawals or contact support.

Account dataCookie choicesUPI privacySupport contact
0oki Open your 0oki Privacy Policy
CONTACT PATHS

Open a privacy request with us

Privacy questions deserve a direct route, not a long search through account menus.

Email desk Write to [email protected] with your account email, mobile number and a clear request.
Live chat Open chat from the account menu when you need help finding cookie settings or…
Payment privacy For payment-data questions, share only the transaction reference, date and method name such as…
ACCOUNT CARE

Explore how we protect account data

Privacy handling is built into the account flow, not added after a request arrives. We separate login safety signals, payment references, support transcripts and identity checks so each record has a clear…

Data minimisation

During account setup we ask for details that help identify your record and keep the wallet tied to you. Extra documents are requested only when verification, payment checks or local law require them.

Cookie controls

Cookies help remember language, device status and session safety. You can clear or block them through your browser, though some account features may ask you to log in again after changes.

Payment privacy

UPI, Paytm, PhonePe and Google Pay logs are used to match account credits and withdrawals. We store references, amounts and timestamps, not your wallet PIN or one-time code.

Security checks

Login attempts, IP ranges and device signals help us detect unusual access. If we see a risky change, we may pause sensitive actions until you confirm the account belongs to you.

Retention calendar

Some records stay longer because tax, dispute, fraud or payment rules require them. When a record no longer has a lawful purpose, we delete it, anonymise it or separate it from your account.

Change requests

You can ask us to correct account details, export a copy, or delete data where the law allows. We check identity first so another person cannot alter your profile.

Browse privacy answers before joining

These answers explain the practical side of our Privacy Policy: what we collect, why we keep it, how payment records are treated and how you can contact us. They are written for your account decisions, not as legal jargon. If your situation needs a personal reply, send a request and we will check the account record before responding.

We collect account details such as name, contact data, login activity, device signals and verification records. Payment-related references may be added when you use UPI, Paytm, PhonePe or Google Pay through your wallet.

We use transaction references, timestamps and method names to match account credits, withdrawals and support queries. Your wallet PIN, one-time codes and full bank credentials should stay with you and are not requested by us.

You can ask us to correct, export or delete account data where local law allows. Some records may stay for payment disputes, fraud checks, tax duties or legal requests before they can be removed.

Cookies keep your session active, remember basic choices and help spot risky access. If you block cookies, some account actions may ask for a fresh login or may not load correctly.

We share limited data with service providers that help run hosting, payment matching, support tools, analytics, fraud checks and legal compliance. Each provider is expected to handle the data only for the agreed purpose.

Retention depends on the record type and the reason it was collected. Account, payment and support records may be kept while needed for service delivery, disputes, audits, fraud prevention or legal duties.

Email [email protected] or use chat from your account menu. Include your registered email or mobile number, describe the request clearly, and avoid sending passwords, one-time codes or full bank details.